{"id":9875,"date":"2021-05-07T13:29:16","date_gmt":"2021-05-07T04:29:16","guid":{"rendered":"https:\/\/www.capcom.co.jp\/ir\/?page_id=9875"},"modified":"2023-04-03T17:09:02","modified_gmt":"2023-04-03T08:09:02","slug":"inquiry","status":"publish","type":"page","link":"https:\/\/www.capcom.co.jp\/ir\/english\/inquiry.html","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<div class=\"wrap-inquiry\">\n<div class=\"notice01 c-wysiwyg mB50\">\r\n\r\n<!--h2 class=\"c-ttl-middle\">Announcement<\/h2-->\r\n<!--p class=\"mT10\">We are currently unable to reply to inquiries and\/or to fulfill requests for documents via this form following the network issues that began November 2, 2020.<br>\r\n\r\nCapcom deeply regrets any inconvenience this may cause.<br>\r\n\r\nPlease see the press release, \"<a href=\"\/ir\/english\/news\/html\/e201104.html\">Notice Regarding Network Issues due to Unauthorized Access<\/a>\" for more details.<\/p-->\r\n\r\n<!--p class=\"mT10 txtB\">[Information about the year-end holidays]<\/p>\r\n\r\n<p>Please be advised that due to the Japanese New Year's Holiday, business hours from the end of this year to the beginning of next year are as follows (JST):<br>\r\nClosed: From Dec. 27, 2024- Jan. 5, 2025<br>\r\nAfter Jan. 6, 2025: Normal Business Hours 9:00- 12:00 AM, 1:00- 5:30 PM\r\n<\/p-->\r\n\r\n\t\r\n\r\n<!--p class=\"mT10\"><strong style=\"color: red;\">[ Information ]<\/strong> Holiday information<\/p-->\r\n<!--p>Please be advised that due to the Japanese Golden-Week Holidays, business hours will be as follows (JST):<\/p-->\r\n<!--p>Please be advised that due to summer holidays, business hours will be as follows (JST):<\/p>\r\n<table class=\"mB10\">\r\n<thead>\r\n<tr>\r\n<th width=\"50%\" class=\"txtC txtB\" style=\"width:50% !important; border-top:1px solid #ccc !important; border-left:1px solid #ccc !important;\">From August 10, 2024 <\/th>\r\n<th width=\"50%\" class=\"txtC txtB\" style=\"width:50% !important;\">After August 14, 2024<\/th>\r\n<\/tr>\r\n<\/thead>\r\n<tbody class=\"datatd\">\r\n<tr>\r\n<td class=\"txtC vM\">Closed<\/td>\r\n<td class=\"txtC vM\">\r\nNormal Business Hours<br>\r\n9:00 - 12:00<br>\r\n13:00 - 17:30\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p>*Although e-mail enquiries can be made via our contact page, we will be able to reply after August 14, 2024.<\/p>\r\n<p>Thank you for your understanding and we regret any possible inconvenience this may cause.\r\nCapcom Co., Ltd.<br>\r\nPublic Relations and Investor Relations Section\r\n<\/p-->\r\n\r\n<!--p><strong style=\"color: red;\">[ Information ]<\/strong> <a href=\"\/support\/faq\/information_info2018_0142706.html\">Notice on Delay in Inquiry\/Request Form (Japanese)<\/a><\/p-->\r\n\r\n\r\n\r\n<!--p class=\"mT10\"><a href=\"..\/info\/information_gw.html\" class=\"iconLink01\">Golden-Week Holidays Business Hours<\/a><\/p-->\r\n\r\n\r\n\r\n\r\n\r\n<!--\u2193\u2193\u30b7\u30b9\u30c6\u30e0\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u304a\u77e5\u3089\u305b\u2193\u2193-->\r\n\r\n<!--p class=\"txt14\" style=\"color:#F00;\"><strong>[Information about the System Maintenance]<\/strong><\/p>\r\n\r\n<p class=\"mT10\">Email enquiry is not available due to maintenance during the time below.<\/p>\r\n\r\n<p class=\"mT10\"><strong>April 5, 6:00 am to 18:00 pm (JST)<\/strong><\/p>\r\n\r\n<p class=\"mT10\">Thank you for your understanding and we regret any inconvenience.<\/p-->\r\n\r\n\r\n\r\n\r\n\r\n<!--\u2193\u2193\u6cd5\u5b9a\u505c\u96fb\u306e\u304a\u3057\u3089\u305b\u2193\u2193-->\r\n\r\n<!--p class=\"txt14\" style=\"color:#F00;\"><strong>[Information about temporary service suspension because of a legal power cut]<\/strong><\/p>\r\n\r\n<p class=\"mT10\">Email enquiry is not available due to a legal power cut during the time below.<\/p>\r\n\r\n<p class=\"mT10\"><strong>April 5, 2015  6:00 am to 18:00 pm (JST)<\/strong><\/p>\r\n\r\n<p class=\"mT10\">Thank you for your understanding and we regret any inconvenience.<\/p-->\r\n\r\n\r\n\r\n<\/div><!--notice01-->\n\n\t\t<div class=\"inquiry-lead\">\n\t\t  <p>Why are you contacting us?<\/p>\n\t\t<\/div>\n\t\t<div class=\"inquiry-list\">\n\t\t  <a href=\"\/ir\/english\/inquiry\/index01-1.html\" class=\"unit\">\n\t\t\t<p class=\"header\">I have a question about or need help with Capcom products or services.<\/p>\n\t\t\t<h2>Customers<\/h2>\n\t\t  <\/a>\n\t\t  <a href=\"\/ir\/english\/inquiry\/index02-1.html\" class=\"unit\">\n\t\t\t<p class=\"header\">I&#8217;m interested in working at Capcom.<\/p>\n\t\t\t<h2>Careers<\/h2>\n\t\t  <\/a>\n\t\t  <a href=\"\/ir\/english\/inquiry\/index03-1.html\" class=\"unit\">\n\t\t\t<p class=\"header\">I work in the media and need to get in touch with Capcom PR.<\/p>\n\t\t\t<h2>Media\/Press<\/h2>\n\t\t  <\/a>\n\t\t  <a href=\"\/ir\/english\/inquiry\/index04-1.html\" class=\"unit\">\n\t\t\t<p class=\"header\">I&#8217;m an investor or analyst and need to get in touch with Capcom Investor Relations.<\/p>\n\t\t\t<h2>Investors<\/h2>\n\t\t  <\/a>\n\t\t  <a href=\"\/ir\/english\/inquiry\/index01-1.html\" class=\"unit\">\n\t\t\t<p class=\"header\">For all other inquiries:<\/p>\n\t\t\t<h2>Other inquiries<\/h2>\n\t\t  <\/a>\n\t\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Why are you contacting us? I have a question about or need help with Capcom products or services. Customers I&#038; [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template\/other.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9875","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"lang":"english","translations":{"english":9875,"ja":266},"pll_sync_post":[],"_links":{"self":[{"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/pages\/9875"}],"collection":[{"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/comments?post=9875"}],"version-history":[{"count":7,"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/pages\/9875\/revisions"}],"predecessor-version":[{"id":22168,"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/pages\/9875\/revisions\/22168"}],"wp:attachment":[{"href":"https:\/\/www.capcom.co.jp\/ir\/wp-json\/wp\/v2\/media?parent=9875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}